Privacy Policy

1. Introduction

Vaiko ("we", "our", "us") is committed to protecting your personal data. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data. By using the Service, you agree to the practices described in this policy.

2. Data We Collect

• Account Data: Name, email address, and password upon registration.
• Uploaded Content: Product photos and images you upload to generate AI visuals.
• Payment Data: Payment transactions are processed by Paddle. Vaiko does not store your credit card or banking details directly. Paddle's privacy policy governs payment data handling.
• Usage Data: Credit balance, generation history, session activity, and device/browser information.
• Communication Data: Any messages sent to support@vaiko.store.

3. How We Use Your Data

We use collected data to provide and operate the Service, process payments and manage credit balances, improve AI generation quality, respond to support requests, send transactional emails (account activity, purchase confirmations), and comply with legal obligations. We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area, we process your data under the following legal bases: contractual necessity (to provide the Service), legitimate interests (platform security and improvement), and legal obligation (compliance with applicable law). Where required, we obtain your explicit consent.

5. Uploaded Content and AI Processing

Photos and product images you upload are processed solely to generate AI visuals as requested. Uploaded content is not used to train AI models, sold to third parties, or shared outside the scope of Service delivery. You retain full ownership of all uploaded content.

6. Data Retention

Account data is retained for as long as your account is active. Uploaded images are retained for 30 days after generation and then permanently deleted unless you save them within the platform. You may request deletion of your data at any time by contacting support@vaiko.store.

7. Third-Party Services

Vaiko uses the following third-party services to operate:

• Paddle: Payment processing (paddle.com/privacy).
• Cloud Infrastructure Providers: Secure hosting and storage.

These providers are contractually bound to process your data only as instructed by Vaiko and in compliance with applicable law.

8. Cookies

Vaiko uses essential cookies to maintain session integrity and authentication. We do not use third-party advertising cookies. You may disable cookies in your browser settings, though this may affect Service functionality.

9. Data Security

We implement industry-standard security measures including encryption in transit (HTTPS), secure access controls, and regular security reviews. No system is 100% secure — in the event of a breach affecting your data, we will notify you within 72 hours as required by GDPR.

10. Your Rights

Depending on your jurisdiction, you may have the right to access your personal data, correct inaccurate data, request deletion of your data, object to or restrict processing, and request data portability. To exercise any of these rights, contact us at support@vaiko.store. We will respond within 30 days.

11. Children's Privacy

The Service is not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that a minor has created an account, we will terminate it and delete associated data immediately.

12. International Data Transfers

Vaiko operates internationally. Your data may be processed in countries outside your own. We ensure appropriate safeguards are in place for all international transfers in compliance with applicable data protection law.

13. Brand Partner Data

If you are a Brand Partner, we collect business contact information and integration usage data solely for the purpose of managing your partnership. This data is not shared with other users or third parties.

14. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through the Service. Continued use of the Service following notification constitutes acceptance of the updated policy.